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  • business communication
    • the information sharing between people within and/or outside the organization, performed for the organization's commercial benefit
  • legal issues
    • concerns arising form law
  • encompass
    • to include a lot of ideas
  • consumer behavior
    • the study trying to understand the decision-making processes of buyers (both individual and group) and the impact of their choices on the society
  • advertising
    • a form of marketing communication used to encourage, persuade, or manipulate consumers to take some action
  • public relations
    • the work of managing the spread of information between an organization and the public so that the public understands what the organization does
  • corporate communication
    • the whole process of managing communication between the corporate organization and its employees, media and the general public so that they know and understand the company’s plans
  • reputation management
    • the understanding or influencing the reputation of a company or an individual
  • event management
    • the organizing of events, festival and conferences as part of a programme of marketing activities
  • internal communication
    • the transmission and reception of business information within a company
  • miscommunication
    • a communication which is neither clear nor adequate
  • consistent
    • coherent and uniform, in agreement with itself
  • concise
    • expressing briefly but clearly what is important
  • chain of command
    • a hierarchy of authority from a superior to a subordinate through which command is exercised
  • hierarchy
    • a group of people organized into ranks or grades due to level of importance
  • confidential
    • communicated in secret
  • implement
    • to put into effect according to a plan

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What we talk about when we talk about business. A few phrases and words to make business communication easier!