A complete lesson on Customer experience and UX vocabulary — vocabulary, grammar, and practice exercises all in one. After this lesson, you'll be able to talk about Customer experience and UX vocabulary with confidence. Master 20 essential words and phrases about Customer experience and UX vocabulary. After this lesson, you'll confidently use them in real conversations.
Practice these words
3 levels: flashcards, quiz, and writing
conversión
conversion
sentimiento
sentiment
retención
retention
holístico
holistic
responsivo
responsive
fricción
friction
optimizar
streamline, optimize
escalar
escalate
iterar
iterate
abandono
churn
punto de contacto
touchpoint
sin fisuras
seamless
empatizar
empathize
intuitivo
intuitive
prototipo
prototype
personalización
personalization
accesibilidad
accessibility
usabilidad
usability
omnicanal
omnichannel